Didn’t even want to give them one star they are very very unprofessional I explained to the sales person that I wanted to do payments every two weeks the started calling me a few days after making the delivery saying I haven’t made a payment how
All these people do is lie!! Gave me a temporary bed until the bed I was supposed to have arrived so they could deliver it. 4 months later I still don't have the bed I originally was supposed to have & the bed they provided is broken & was from the start... The managers don't do nothing but try to avoid you by having other people talk on their behalf & take payments when they're not authorized to. These people don't do nothing but tell you what you wanna hear & con you in the end.
Terrible review is due to poor customer service and lack of quality selections. The sales rep (female)will steal your deposit if you don't get it in writing. The front sales staff(management) at this store needs to be replaced immediately if the company wants to establish new and existing customers. This is probably why people go to other Leasing stores. Management (mainly Ms. Ashley) does a horrible job at customer care. Ashley does not display proper Buddy's Furniture etiquette, she will hang up on you She will also harass you . Do business with Buddy's only when they hire professional management.
Ashley was Awsome!! She worked with us on the best deals. And had did her best on everything. I am soo appreciative of her. We really need furniture and a bed asap and did it. Thnank you soo much Ashley!!! Will defiantly be telling others about the awsome service!!
The staff are very friendly and caring. The furniture is reasonable and worth having. Buddy's is AWESOME!!
Buddy S Home Furnishings is a US Electronics Store based in Rockford, Illinois. Buddy S Home Furnishings is located at 5856 E State St, Rockford, IL 61108, USA.
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