Had riding mower delivered with a flat tire, was given the run around by representatives in store. Finally spoke to management and was told they didnt have a tire or the same tractor in stock until november. EXTREMELY poor customer service. After any purchase response and solution to a customers problem should be priority. We will never shop sears again.
I went here to get a craftsman impact socket and warranty one of my sockets. The process of warranty was quick and the guy working warranty was nice, so was the cashier there in the tool department. The mens restroom needs to be cleaned better. Not to busy here either, shelves as I saw were stocked, which is a problem with other sears. I would recommend this place for tools, appliances, garden, and clothes.
I worked here for almost a year very bad management when I worked there. Very bad customer service. I have great customer service. Not professional at all. Very sloppy. Not a great experience for a first job. Would not recommend this place at all.
Nice store in Rockford that weep surprise in you with reward points
Very good sales today thanks
Sears is a US Department Store based in Rockford, Illinois. Sears is located at 7200 Harrison Ave, Rockford, IL 61112, USA.
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