The 1-day sales are great. The sales associates that assisted me were great and gave honest feedback. A good experience.
Phyllis whom normally works in the purse department is such an AMAZING employee! I really love going there I when she is there. If she ever left I'm not sure if I would still shop there. She is AMAZING thank you for having such a great employee as her
Manager Wendy is HORRIBLE to staff and customers! Wish there was a closer Macy’s! She called me a liar about a previous situation SHE herself dealt with!! Makes customers feel like criminals. Shame!
We stopped into the shoe department today around 5:45pm. We approached a lady that was putting shoes on the shelf and asked if she could help us get a size for a pair of boots. She said she was too busy putting shoes away so we don't trip and we needed to stand in line at a register to ask for shoe sizes. I'd like to point out there were no shoes my ng around, the lady wasn't helping anyone and we were expected to stand in line behind several people to ask for a shoe size, then try it on and then get back in line to change the size or buy them. I thought it was rude and unfriendly. I've never had that happen anywhere else. So I put the boots back and walked out. I'm sure Macy's could care less about one person, but they should. A lady in the men's department overheard my husband and I talking about it. She was apologetic, but never offered to get a manager or anything.
Excellent customer service. Great selection of merchandise. Bonus perks with a Macy's card
Macy S is a US Department Store based in Rockford, Illinois. Macy S is located at 7200 Harrison Ave, Rockford, IL 61112, USA.
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