Wow - what a disappointment. Went to Big Al's last night to celebrate a birthday. From the first wait person to the second (not sure what happened to the first guy...), I felt like we were treated like lepers. The waitress was inattentive to say the least. Waited about 20 minutes for 2 beers- no apology, no nothing to explain the delay. Took a ridiculously long time to get the food. The fries served were fairly cold, lobster roll was not good- in fact gave me a major stomach ache. When you pay $19.50 for a very small sandwich and some potato chips, you would hope for superior taste and WAY better service. Have been to Alchemy before and had way better service. Big Al's wasn't even busy so there was NO excuse for the poor service! (Big Al's and Alchemy have the same menu). I will say the pizza was good, so I will give them a point for that.
Nice convention center. Food was very good. Clean place, with friendly staff.
The music was great. The food was good, but the service was horrible. The young lady that was our server started out great, but as the night went on she hardly if not at all, come to our table to see what we needed. Our plates were left at our table after we ate, and our empty glasses were just piling up at our table. I noticed all she did was talk to the bartender, a couple at a table close to the bar. A lot of people had to go to the bar to get their drinks. We asked twice for our tab, but she didn't come over until about the time the band was quitting or the night. We didn't want to stay that long. Don't think we will be coming anytime soon. Maybe never. Sorry. We have been treated better there before, but not this time.
Was here for a veteran's dinner this past weekend. Great atmosphere, wonderful setup. Allowed for it to be a great evening.
I have attended multiple banquet fundraisers. They always serve good food. I have never checked out the bar areas though.
Giovanni S Restaurant Convention Center is a US Restaurant based in Rockford, Illinois. Giovanni S Restaurant Convention Center is located at 610 N Bell School Rd, Rockford, IL 61107, USA.
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