5
4224 Maray Dr, Rockford, IL 61107, USA
Rockford, Illinois 61107
+1 815-968-0825

Have received a couple different types of bouquets over the years from Broadway Florist and they never disappoint. They were so unbelievably beautiful! Thank you.

Ordered it was fast and perfect. Thank you for showing picture made me feel better knowing what it looked like when my Mom received them. Will be ordering more and it's local.

Their flowers are beautiful, but the customer service is lacking. I recently ordered almost $300.00 worth of flowers (5 arrangements), with 4 to be sent to 1 location and one to be sent to another location. They charged me a double delivery fee ($20.00) for the 4 going to one location. When I called to inquire, I was told that the flowers were large arrangements so the driver had to make 2 trips from the parking lot up to my office. It was my impression when I was at the store ordering the flowers that I would be charged one delivery fee for the one location. I specifically stated that it was my understanding I would pay one delivery fee of $10.00 for the 4 arrangements going to one location, and I was told by the cashier she was adjusting the information in the computer. I found out that adjustment was to a delivery fee to my office of $20.00 instead of $10.00 when my bill on my account arrived in the mail today. Of course I understood there would be a separate delivery fee for the one arrangement going to another location. Their position makes no business sense. I spend more money and order larger arrangements, and then am penalized by an added delivery charge. I do not appreciate being misled. It is not a matter of the $10.00, but rather the principal of the matter. I sure hope the owners of Broadway Florist feel that earning that extra $10.00 was worth having a long-time customer lose faith in the business.

Great customer service and their work is fantastic!!

Staff, flowers, atmosphere are all exceptional! Never disappoints!

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Broadway Florist — Florist in Rockford

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Broadway Florist

Florist at 4224 Maray Dr, Rockford, IL 61107, USA. Here you will find detailed information about Broadway Florist: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    7:00 AM – 5:00 PM
  • Tuesday
    7:00 AM – 5:00 PM
  • Wednesday
    7:00 AM – 5:00 PM
  • Thursday
    7:00 AM – 5:00 PM
  • Friday
    7:00 AM – 5:00 PM
  • Saturday
    7:00 AM – 3:00 PM
  • Sunday
    Closed

Rating

4
/
5
Based on 5 reviews

Contacts

Categories:
State:
Illinois
Address:
4224 Maray Dr, Rockford, IL 61107, USA.
City:
Rockford
Postcode:
61107

About Broadway Florist

Broadway Florist is a US Florist based in Rockford, Illinois. Broadway Florist is located at 4224 Maray Dr, Rockford, IL 61107, USA.


Please contact with Broadway Florist using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Broadway Florist opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Broadway Florist

  • Kaitlyn
    Added 2015.10.25
    Have received a couple different types of bouquets over the years from Broadway Florist and they never disappoint. They were so unbelievably beautiful! Thank you.
  • Isaac
    Added 2015.03.19
    Ordered it was fast and perfect. Thank you for showing picture made me feel better knowing what it looked like when my Mom received them. Will be ordering more and it's local.
  • Jose
    Added 2014.08.28
    Their flowers are beautiful, but the customer service is lacking. I recently ordered almost $300.00 worth of flowers (5 arrangements), with 4 to be sent to 1 location and one to be sent to another location. They charged me a double delivery fee ($20.00) for the 4 going to one location. When I called to inquire, I was told that the flowers were large arrangements so the driver had to make 2 trips from the parking lot up to my office. It was my impression when I was at the store ordering the flowers that I would be charged one delivery fee for the one location. I specifically stated that it was my understanding I would pay one delivery fee of $10.00 for the 4 arrangements going to one location, and I was told by the cashier she was adjusting the information in the computer. I found out that adjustment was to a delivery fee to my office of $20.00 instead of $10.00 when my bill on my account arrived in the mail today. Of course I understood there would be a separate delivery fee for the one arrangement going to another location. Their position makes no business sense. I spend more money and order larger arrangements, and then am penalized by an added delivery charge. I do not appreciate being misled. It is not a matter of the $10.00, but rather the principal of the matter. I sure hope the owners of Broadway Florist feel that earning that extra $10.00 was worth having a long-time customer lose faith in the business.
  • Luke
    Added 2013.10.06
    Great customer service and their work is fantastic!!
  • Brooke
    Added 2013.09.07
    Staff, flowers, atmosphere are all exceptional! Never disappoints!
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