This last visit was just for semi annual oil change and service. Due to a slow leak in one of the tires, the tires were reseated with new valve stems. My wife and I don't trust anyone but Brad and his crew to work on our vehicles. Honest, professional and friendly.
It is the cleanest mechanic establishment i have EVER seen! They are very friendly. The job is done right & supper affordable.
Great service every time. Fair prices. Have always been happy.
First of all, the place was just a total chaos. Disorganized as their staff. Not surprised I had to wait for over 2 weeks to get my car fixed and not an apology from the company the least. I test my car and to my surprise I didn't have the key.. they forgot to leave me the key so I drive over to get it. Another 20 minutes of waiting while they search for it. Really????
When I bring my vehicle in I always get first rate service, but what sets Brad and his staff apart is they tell you what they believe your next issues will be. They also take the time to share other problem areas they observe as part of fixing your current difficulty. They are always busy, but if there's a serious concern they will squeeze you in. The only problem is that they set the standard so high that when I compare them to any other business in any other field I find that everybody else is a disappointment. I don't think of Brad or his people as simply automotive technicians, although they are the best within 250 miles; after 23 years of consistent excellence I consider them trusted counselors. Brad and his staff are not as good as their word, they're better. Five stars are what I give to the best businesses I rate, Auto Clinic is the Ten Star Industry Standard.
Auto Clinic Of Rockford Inc is a US Car Repair based in Rockford, Illinois. Auto Clinic Of Rockford Inc is located at 4109 E State St, Rockford, IL 61108, USA.
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