For some reason Menards likes to hire ditzy people that don't have a brain cell. If you go to home Depot or Lowe's they act smarter.
My husband and I love this store. We are at Menards at least once a week. Good place to buy groceries.
Customer Service is priority for all employees. Cheerful, welcoming and friendly. I had no less than 4 employees spontaneously approach me during my visit to ask if I needed assistance when I looked lost or like I was having trouble. Of course, I am such a hot mess I always look like I need help! I dropped some things at checkout, checker was picking up for me before I could get off electric cart to do it. Variety of merchandise very extensive, I always find what I need. Most stuff seems pretty good quality.
The staff members that work during the weekdays are very polite and helpful! I went in to this store on an early Monday morning and each employee I encountered offered their assistance, what a pleasant surprise! Usually, I make weekend trips and am lucky to even make eye contact with an employee...let alone find someone to help me. Going forward, I will be sure to only visit during weekdays. The service is much better!
I was able to find everything on my list. All of the employees were very helpful.
Menards is a US Hardware Store based in Rockford, Illinois. Menards is located at 2001 S Perryville Rd, Rockford, IL 61112, USA.
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