Freedom Builders did a fantastic job on my project from start to finish. Our project was a full gut remodel, 2 full floors, and then they had to stabilize the support beam in my basement. The project was completed on budget and in the time frames discussed. The entire experience was exhausting to say the least, living in the house under construction, we are so thankful that we hired Shawn Warren. He was definitely the right person for our job and became family while working on our home. Thanks Shawn.
Shawn did a great job explaining everything that had to be done on my addition project, and completed it on budget. He was great to work with and always listened well to the questions we had. When we remodel our basement we will be giving Shawn a call to do the project.
And after writing this review, he called me back and proceeded to rip into me for an honest review, no even bothering to apologize. He just lit into me. Wow. I can't believe that. Horrible, horrible service and man. I was never once rude to him. I just put my honest review up. I will not be berated by someone who clearly can't take responsibility for their own actions.
We just wanted to take a second to highlight Freedom Builders as one of the most ethical, dependable, and reputable contractors we have had the opportunity to work with. Freedom Builders & Remodelers runs a tight ship on each and every project. Each project with Shawn runs smoothly with no question as to what the expectations are. He ensures that every aspect of the job is completed with no less than amazing quality. We look forward to working with him again in the future.
We needed our Bathroom tub walls redone and Shawn gave us a way better quote than other companies, he even put a contingency in there in case of mold and it was still a better price than other companies. Well... there was mold on top of an electrical wire near the pipes and the bathtub walls done all types of wrong, not to mention that the piping was so old and difficult to replace. It made the job a lot more difficult than it needed to be. Despite all of the issues Shawn pressed on and did nowhere near a great job, he did a PHENOMINAL job, he even raised up the shower head which was nice since I am 6'3". The plumbers he works with were just as phenominal, doing everything the right way(I used to work construction and plumbing with my Dad, so I know a thing or two). Now there is no bucket in our basement catching the water from the tub, it drains right and I just can't imagine not having Shawn do the work. It also helped that he knew the original owners so he had an idea what was going on. Thank you Shawn for the work you did and giving us a problem free shower again! If we ever need work in the future we will be sure to give you a call.
Called for an estimate on replacing a basement window. I could immediately tell the guy was irritated, as he kept huffing through the whole conversation. Apparently, my job wasn't big enough for him to care about. He gave me the run around but I knew he was looking for an excuse not to do my job. I politely told him that it sounds like he wasn't interested in my job so I wouldn't waste either of our time anymore. He didn't try to refute anything or so no, I want to help. This is poor customer service at it's best. So glad he didn't offer to do the job. I wouldn't want someone with so little consideration doing work for me.
Freedom Builders Remodelers is a US General Contractor based in Rockford, Illinois. Freedom Builders Remodelers is located at 1125 Milford Ave, Rockford, IL 61109, USA.
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