I go to SuperSuds for oil changes and car washes, and they do fantastic at both.
Very friendly take good care of your car. Also keep detailed records of part visits
They did a very good job in record time, missed 2 small spots left on the window by a bird but immediately cleaned it off when I pointed it out. I'll definitely go again.
Not a pleasant experience. After going to the gas station to fill my car up after my Super Suds visit I noticed some damage to my trim pieces. I called the manager - 1st the manager wouldn't take responsibility when I asked why a hand wax stripped and left circular marks on the chrome pieces especially around my gas tank door. I drove back so he could see it. Then he started trying to divert the responsibility to my "cheap after market parts". Saying they won't replace after market parts. I said I would take it to Parsons for an estimate and he reiterated the fact that he considered my aftermarket parts cheap. Well long story short - the manager was not responsible for anything at any time, including the fact that he had one of the little stick on air vents (they had taken off with the roto-tool during the "hand" wax in his hand. When I asked him about it - he lied to my face saying he was looking for a replacement when I called from the gas station after noticing the damage to my car. He did not even know who I was! I purchased this car in 2014 and have taken good care of it. As a matter of fact, the one air vent was off and I already had the new one in the garage to fix it already. Why they couldn't have been honest and told me from the start - I can only guess they were hoping I would not notice. I did get my money back, but he didn't offer, I had to demand it. Although he said he would have if I hadn't been so difficult and out of control. (I guess because at this point I was mad and said this bs! Needless to say - I won't be back!
Not happy for a $130.00 car wash door jam not done windows were all dirty, I washed them when I got home. Luggage rack had dirt not sure if it was do at all. Lots of spots on car also. Hub caps dirty.
Supersuds Car Care Center is a US Car Wash based in Rockford, Illinois. Supersuds Car Care Center is located at 999 S Perryville Rd, Rockford, IL 61108, USA.
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