Excellent fast very competitive Service/prices best i Found ! Nice to receive a refund ounce we choose homeowners along with auto and the Refund check was lightning fast.
I have never experienced such fantastic customer service from an agency! I had so many questions and could not believe how much time and effort they put in to help me. I will be with this agency for as long as they are in business! I was with a cheap insurance company and the service was just that. Cheap!! I am actually paying pretty much the same with Allstate and I know I am going to always be taken care of. Thank you Jim Felts!!!
I had friends in the industry and thought I was getting a pretty good deal but then I priced out Allstate and they not only saved me $600 but gave me terrific service.
The customer service at this office is beyond excellent. I would advise anyone requesting a quote ask for Sonya!! She will do everything she can to get you the best quote possible and save you money. Sonya thank you for always going through everything in detail with me and letting me know exactly what it is that I am getting, you are the best. I have insured four cars with Allstate. Awesome service!!!!!
The service I received from this agency is outstanding, I been with Allstate for many years and my previous agent never review my policies or even took the time to sit down with me and go over my coverage's! I one day decided to go to Jim Felts Agency and immediately I felt like I was in good hands there they have been nothing but helpful, kind and patient I defiantly recommend this agency to anyone in the Rockford area.
Allstate Insurance Agent Jim Felts is a US Insurance Agency based in Rockford, Illinois. Allstate Insurance Agent Jim Felts is located at 4415 Harrison Ave Unit B, Rockford, IL 61108, USA.
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